What is the Difference between Product and Service?
Short answer: NOTHING! I know. Controversial. But: consider that answer in the context of tech. The whole process of technology has in effect shifted, changed, destroyed, dismantled and reinvented the old service vs product paradigm. Think of it, this way: 1: An 'app' is all well and good. Download it to phone. Use. Cue millions, even billions in revenue for the creators and an easier life for users. But: HOW to USE it? In effect, the app requires its own training regimes. 'How to' guides etc. Has to be part of the whole package. Equally, chances are, said application, be it mapping, social, whatever, is connected TO service provision. 2: If I create the ultimate transport aid, to rival City-Mapper et al? It is yes, prima facie, a kind of 'product'. At the same time, however, I am thereby commenting on, interacting with and growing from a SERVICE. As in, the service of transport or whichever sector my app targets? 3: Flip that logic for...