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Showing posts with the label Business

What is the Difference between Product and Service?

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 Short answer: NOTHING! I know. Controversial. But: consider that answer in the context of tech. The whole process of technology has in effect shifted, changed, destroyed, dismantled and reinvented the old service vs product paradigm. Think of it, this way: 1: An 'app' is all well and good.   Download it to phone. Use. Cue millions, even billions in revenue for the creators and an easier life for users.  But: HOW to USE it? In effect, the app requires its own training regimes. 'How to' guides etc. Has to be part of the whole package. Equally, chances are, said application, be it mapping, social, whatever, is connected TO service provision.  2:   If I create the ultimate transport aid, to rival City-Mapper et al?   It is yes, prima facie, a kind of 'product'. At the same time, however, I am thereby commenting on, interacting with and growing from a SERVICE. As in, the service of transport or whichever sector my app targets?  3:  Flip that logic for...

THE APOCALYPSE IS COMING! To a Bank / Food Reserve, Near You?

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Ok. Yes. Deliberately gloomy, click bait friendly headline there. But I make NO apologies for that. Because in effect, THE GOVERNOR OF THE BANK OF ENGLAND just did the same thing.  He used the term 'apocalyptic'. That is: 1: DEEPLY irresponsible. His job is to ensure calm, clinical, creative management of an independent financial system in the UK. He just did the very opposite; stoking the very panic he is entrusted to curtail and prevent.  2:  AND HE IS WRONG! Because 'apocalypse' is NOT the same as 'Armageddon'. For whatever reason? Those terms have become conflated and confused in recent linguistic idiom. Apocalypse = revelation. Now, that COULD, in theory, spell some world ending chaotic catastrophe. But it need not do so.   Revelations can be good, healthy, helpful. They can even enable GROWTH and PROGRESS, albeit, painfully so? So, in a way.. 3: Governor is also..RIGHT?!  As in, though he does not intend to be that, he is the bringer of necessary, tough bu...